March 24, 2010
Spa: What To Expect in 2010?
It’s given – the spa is a big industry and is still expanding. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, distinguishing many fascinating craze for spas in 2010:
Customer Service. Great customer service is always the best! You could give the most expensive spa treatment, but when the client isn’t satisfied with her spa experience, it’s equivalent to nothing. “In fact, 87 percent of ISPA member spas are using customer feedback mechanisms to ensure they’re exceeding consumers’ desires…” Spas should adopt improved ways then to give the clients a more gratifying spa experience.
Spa Sampling Menus. This is a primary way to allow spa clients get a sort of “preview” of the various treatments thatthey would like to try on.
Spa Partnerships. This permits spas to widen their reach by forming partnerships with local businesses that may also benefit from them. Through this, spas are able to promote their business and increase the number of clients by bringing the spa closer to the clients. Various strategies can be tried on like discounted prices with partner hotels or resorts. And who doesn’t enjoy a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will carry on being influential in helping spa-goers make decision from what to where of spa. Needless to say, spas should make the most out of social media to gather clients.
Beauty Rest. Not yet very popular, but an inviting choice like this can surely increase the total of spa visits. This merely means having that extra time at the spa to get some forty winks while enjoying a relaxing massage. Or quite more attractive is to just book a room in a spa heavy with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeing for 2010. Now, there are a bunch of better things to be excited to for your 2010 spa excursion.
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